Frequently Asked Questions

You would enjoy a pleasant shopping experience here if you make sure that you have read the instructions & information on how to purchase, operate and take care of your watches. There are some frequently asked questions below for your reference.   

► 1. Why do people prefer to purchase a replica watch?  
Usually, people buy replica watches when they are looking for a reliable quality and nice design available at an affordable price. Other customers choose replicas while owning an authentic watch for insurance and personal security reasons. Replica watches also provide opportunity to build a collection and own a few timepieces for a number of occasions.  

► 2. What forms of payment do you accept?   
We accept VISA, MasterCard, Western Union, Bank Wire, Paypal or local Cash deposit into our bank account. All credit card orders are subject to additional verification to protect our customers from attempted fraud and identity theft. If you wish to pay by bank wire, please e-mail us and we will provide our bank wire transfer instructions via e-mail upon receipt of your order.  

► 3. Are your prices negotiable?    
Sorry, all the prices we offer are reasonable and cheap, we make money only at a small margin of profit. However, special discounts are offered to two or more watches.  

► 4. Will anyone be able to tell the difference between my new Rolex replica watch & an authentic one?  
Our watches have 100% exact markings & engravings. Even an authorized Rolex dealer would not be able to tell the difference unless it was taken apart & thoroughly inspected.  

► 5. Do you charge a restocking fee?  
Like all online companies that ship goods over the internet, we do have a restocking fee of 20% on ALL returns to cover the high cost of shipping, banking and handling. Our company profits in no way from these fees. 

► 6. Do you do Cash on Delivery (COD) orders?  
No we don't, 80% of COD orders turn out to be scams and cause too many problems. We apologize to the honest people out there.  

► 7. How fast can I get it?  
This depends on your mode of payment. The quickest way to get your watch is to simply wire it to us. It's called a bank to bank wire transfer if you aren't familiar with it. We normally receive our customer's wires the same day they are sent. (As long as you send it before your bank's cut off time). If we can confirm with our bank the receipt of your wire transfer – we can ship it to you for next day delivery. You can have your watch as soon as tomorrow! If you pay other ways, such as Credit Card or Checks, a delay is imposed due to security and fraud concerns.  

► 8. Do you offer repair or customization services?           
Although we are not a repair shop, we will try to accommodate repair requests for previous customers and customization requests depending on dollar value of the work needed. Contact us for an estimate and instructions for sending your watch for repairs.  

► 9. How long will the watches work properly?  
It considerably depends upon a timepiece's owner and the way he treats his timekeeping device. If the watch-owner knows how to keep it away from damage and provides it with qualitative service when necessary, the watch will last a few years without causing any trouble. Once in 2 or 3 years you will have to get the automatic movements serviced by your local watch shop, as the oils dry out due to the non-stop moving of the gears. 

► 10. What is the first thing I need to do upon receiving the watch? 
Upon receiving the watch, please wind it. It is likely that the watch runs out of energy during the journey. Wind the watch by turning the crown for about 15 - 20 full turns clockwise. If you know your watch is battery, there is no need to wind it. If your watch has a screw-tight crown, release it by turning it anti-clockwise until it is loose. Then you can wind it for 15- 20 times clockwise as mentioned. Once it is done, you can screw it tight by pushing the crown inside. Turn the crown clockwise and screw it tight back at the same time. By doing a manual winding of the watch, your watch will start to tick.  

► 11. How do you set date on 7750 or 7753 or 7750b1 or any movt with date chrono/ automatic?  
Do not activate the chrono until you have done all these steps as mentioned.
When you receive your piece, please remember to handwind the piece for about maybe 50 rounds, so to generate enough power reserve. Then you shake the piece like a "mad cow" for 3-4 minutes to generate more power reserve (If necessary). Then pull the crown out to adjust the hour hand manually to determine when is am/pm. See the date change - then you will know when is am/ pm. Make sure you know when is am/ pm before you proceed. Make sure you do not adjust the date between 10pm-3am ever!!! Do not ask me why because it just works this way. If you adjust between 10pm-3am, the date will jam or go half way. After you have confirmed the am or pm, you can adjust the crown to get to the desired date you want. As for the timer hand to reset back to zero, it is pure luck? You may have perfect reset, or less than perfect reset. My Genuine Rolex Daytona did not reset back to zero after 3 months. By the way, make sure every time you activate chrono, you have enough power reserve. Have fun!!!  

► 12. My watch is automatic, why does it stop?  
If your watch is a quartz version, it means that the battery has been used up. Please change the battery. If it is an automatic watch, it is running on stored energy. It gains energy from human hand kinetic movement. When you do not wear it and it runs out of stored energy, it will stop. To make it tick again, you have to wind it for 10 - 12 rounds by turning the crown clockwise. To re-adjust the Day or Date back correctly, it depends on whether the crown is the one adjusting or it is recessed or button pusher. You can then adjust accordingly. For the crown, pull it out lightly once to adjust Date/Day (Most watches are like that). If you pull out the crown out twice, it will adjust Time. If it is a screw in crown, unscrew the crown anti-clockwise and follow the same instructions to adjust Date/Day and Time.  

► 13. How do I set the time?  
To set time, you need to unscrew crown anti-clockwise direction if you have a screw-in crown watch. You need to softly and slowly pull the crown out a little bit. The best way to do this is to use first and second finger and use finger knuckle as a lever in order to pull the crown out with as little force as possible. You can feel a little "click"! Now you can set the time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When time is set, push the button back and screw the crown clockwise for a few rounds to ensure it is screwed back tight.  

► 14. How do I set the GMT & Local Time?  
GMT means Dual Time Zone and it usually uses a 24-hour clock instead of a 12-hour clock we normally use. GMT can be set with two time zones. A local minute-hour hand time and a GMT (sometimes red) arrow second time zone. To adjust time, please follow the instructions below:

1. Unwind the crown anti-clockwise softly and slowly until it loosen up. There are two steps of pulling out the button stem. Do not exert too much force here and please make sure you do it lightly and carefully.
 
2. STEP ONE is for setting the GMT second time zone. STEP TWO is for setting the local time. Pull one-step out is to set GMT and date by winding the button clockwise and anticlockwise respectively. Pull one more step is for setting local time. Pushing the crown inward one step will bring it back to GMT setting. Pushing it two steps will bring it back to normal position and you can wind it back clockwise while pushing it back softly to secure the crown onto the watchcase.  

3. Set local time FIRST and then GMT SECOND time zone. When you set local time, GMT time will also be changed at the same time.  

► 15. I have a quartz version (Battery operated) watch, when do I need to change the battery?  
A new battery will normally last for two years. Depending on time of the last replacement, you would probably need to change battery within two years.  

► 16. I have a watch with date, how do I change the date?  
To change date and time you need to do the following. If you have a screw-in crown like a Rolex, you need to turn the crown anti-clockwise for a few rounds until the crown is loose. Then you need to pull the crown out softly by using your thumb nail and first finger nail. Please do this softly to avoid breaking the stem. You should feel a "click" here. There are two steps when you pull the crown out. The first step is for setting the date (and Day if you have a Rolex Day-Date). The second step is for setting the local time. You can only set Date forward by turning the crown in one direction. When you are done with setting date and time, push back the crown and wind it clockwise for a few times to lock it.  

► 17. What is screw-in crown? How is this different from others?  
A Screw-in crown will lock into the case of the watch when you turn the crown clockwise toward the watch case. It will tighten when it is screwed tight. Most Rolex watches use Screw-in crown. When you want to wind your watch, you have to un- lock the crown by turning the button anti-clockwise until you see the crown comes out of the watch a little bit, about 1.0 to 1.5mm. Do not force the crown to come out cause it will easily break the stem link with the watch. When the crown comes out, you can then wind it, adjust time, date, day just like other watches. To lock it, slowly turn it and push it toward the watch until it is locked tight. NO need to apply extra force after it is tight! For most other non screw-in crown watches, you just wind it, adjust time, date, day without the need to un-screw the crown.  

► 18. What is a recessed pusher? How is it different from the pusher buttons that are not recessed?  
Recessed pushers are button that are designed in a way that the button is inside the watch body, mostly for appearance purpose. Many times, there are too many push buttons on the watch already and making recessed pushers will help to save space and makes it more desirable in looks. Usually, recessed pushers are for setting date, year or day, etc. Use a ball-point pen to push the recessed pusher all-the-way and release fully will make it change accordingly. Repeat the process until you set the right information. Do not push half way or release half way, it will sometimes cause the gear to change half way and make it show the wrong information and it might damage other mechanical parts in the watch movement.   

► 19. I have a Rolex Daytona with valjoux 7750B1 movement with functional chronos, how do I use the stopwatch function?  
The Daytona has chronograph buttons, which has a protective-screw lock for protection. This is a unique feature for Rolex Daytona. When you need to push the button, you need to un-wind the protective-screw to the level of the inside button, then you can push the button and press the button. Be sure to push it all the way and fully release it when pushing. Pushing halfway may cause it to stop half way and cause mechanical problems.  

► 20. What is a tachymeter and how does it work?  
It is a scale on the dial. In fact, many sports version watches have it either on the rim or bezel. In conjunction with the second hand, it gives the speed of a moving object. A tachymeter takes a value determined in less than a minute and converts it into miles per hour. For example, a wearer could measure the time it takes a car to pass between mile markers on the highway. When the car passes the second marker, the second hand will be pointing to the cars speed in miles per hour on the tachymetric scale.